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PAYMENT POLICY

Secure & Flexible Payment Options

1. ACCEPTED PAYMENT METHODS

We accept a wide range of secure payment methods to make your checkout process as smooth as possible:

Credit/Debit Cards: Visa, MasterCard, American Express, Maestro.
Digital Wallets: Apple Pay, Google Pay.
Buy Now, Pay Later: Klarna (Subject to status and T&Cs).

2. PAYMENT SECURITY

Your security is our top priority. We use industry-standard Secure Socket Layer (SSL) encryption technology (128-bit or higher) to protect your personal and financial information during transmission. Look for the padlock icon in your browser address bar.

We are fully PCI DSS (Payment Card Industry Data Security Standard) compliant. We do not store your credit card details on our servers. All transactions are processed through secure third-party payment gateways (such as Stripe or PayPal) which adhere to the strictest security standards.

3. CURRENCY

All prices on our website are displayed and charged in British Pounds Sterling (GBP / £).

If you are purchasing from outside the UK, your bank or credit card provider will convert the transaction to your local currency at their current exchange rate. Please check with your bank for any applicable international transaction fees.

4. PAYMENT TIMING

Payment is taken in full at the time of checkout. Once your payment has been authorised, you will receive an order confirmation email.

If your payment is declined, please check that your card details are correct and that you have sufficient funds. If the problem persists, please contact your bank or try an alternative payment method.

5. FRAUD PREVENTION

To protect our customers and ourselves from fraud, we may use third-party services to verify the identity of cardholders. In some cases, we may contact you to request additional information to verify your order. We reserve the right to cancel any order that we suspect to be fraudulent.

6. PAYMENT DISPUTES